Privacy Policy


Effective Date: 10/24/25


At M&W Heating & Air, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or contact our team.


We are committed to protecting your information and ensuring transparency in how we handle your data.


Who We Are


M&W Heating & Air is a licensed HVAC company located in Lizella, Georgia, serving residential and commercial customers across Middle Georgia. Our website address is: www.mwheatair.com.


Information We Collect


We may collect personal information in the following ways:

  • When you fill out a contact form on our website
  • When you request service, maintenance, or a quote
  • When you call or email our office
  • When you interact with us through social media or third-party platforms

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Home or business address
  • Details about your HVAC system or service request

We do not knowingly collect or store personal information from children under the age of 13.


How We Use Your Information


The information you provide is used solely for the purpose of:

  • Scheduling and delivering heating and air services
  • Responding to inquiries and providing quotes
  • Sending appointment reminders or service updates
  • Improving our customer service and website experience

We do not sell, trade, or rent your personal information to third parties.


Cookies and Website Analytics


Our website may use cookies and third-party tools like Google Analytics to gather anonymous traffic data. This helps us understand how visitors use our site and improve the user experience. You can choose to disable cookies in your browser settings.


Data Protection


We take reasonable precautions to protect your information, both online and offline. Access to your personal information is restricted to team members who need it to perform their duties. Our systems are secured and regularly monitored for vulnerabilities.


Third-Party Links


Our website may contain links to other sites, such as product manufacturers or partners. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before submitting any information.


Your Rights


You have the right to request access to the personal information we have about you and to request corrections or deletions as needed. To do so, please contact us using the information below.


Contact Us


If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:


M&W Heating & Air
Lizella, GA
Phone: 478-935-3190
Email: service@mwheatair.com 
Website: www.mwheatair.com